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Quality Products, Services, Warranty and Support
Keeping the customer in mind we make the quality of our product and services our highest priority. From the quality assurance efforts of each employee to the quality of our company as a whole, we devote ourselves to creating products and services that please our customers and ear their trust.
Include with each of our products as a 1 year limited warranty that assures that your AccuBANKER product(s) and related accessories will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of invoice. In addition with the purchase of any AccuBANKER product, you have access to AccuBANKER QuickCare® Service Group our direct service organization for as long as you own your machine.
AccuBANKER QuickCare® Service Program Options
AccuBANKER's comprehensive QuickCare® Service Program gives you the widest selection of service options available, so you can pick the most cost effective way to keep your equipment up and running. No matter what options you select, you'll get fast reliable service and quick resolution from our highly skilled technicians.
OnSite-OnTimeSM
This national program offers our national accounts priority response service On site and On time providing quick resolution to all technical problems. When assistance is needed AccuBANKER dispatches a trained technician and, if needed, the non-working unit is replaced on-site. Coverage is available 7 days per week with a 4-hour response time in most locations.
OnSite-OnTime Brochure
QuickTurn DepotSM
AccuBANKER's industry-leading whole unit repair and return process is designed for both in-warranty and out-of-warranty AccuBANKER products. All components are tested upon receipt and necessary service and repair is performed by AccuBANKER's depot repair technitians. To ensure the least disruption of service, products are typically returned in just 2-3 days.
QuickTurn Depot Brochure
Accuservice Pre-Paid Scheduled Maintenance Programs
Based on the adage that “an once of prevention is worth a pound of cure” AccuBANKER has developed a simple preventative maintenance program designed to reduce cost, down times and hassles associated to On Site and Depot Service. Twice a year AccuBANKER will swap your service needed unit with a pre service one, which has been properly cleaned calibrated and set, ensuring your business is always covered by a properly functioning solution to your cash handling needs. Pre-paid shipping label and instructions are included with the replacement unit. To read about the importance of preventative maintenance programs Click Here.
AccuSERVICE Brochure
Extended CareSM
This program offers economically-priced extended warranties, providing products with multi-year limited warranty coverage. Covered repairs are performed free of charge, including parts and labor.
ExtendedCare Brochure
Express SpareSM
An extremely cost-effective alternative to expensive on-site repair service, this program provides a replacement unit express-shipped overnight. Shipping both ways is always on us. Pre-paid shipping label and instructions are included with the replacement unit.
Express Spare Brochure
Features/Highlights
Register for your product today and qualify for increased T-support from our AccuExperts. Click here to register.
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